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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hanna Lord-Howe

July 17, 2026

5  out of  5
rating by Hanna Lord-Howe
"Bill was so incredibly helpful! He made getting my renters insurance set up so easy!"
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Colton Gillmore

July 16, 2026

5  out of  5
rating by Colton Gillmore
"Jeff is awesome! Went the extra mile to figure out why my discount wasn't being applied and got it all figured out 10 out of 10 would recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Howard Weissman

July 13, 2026

5  out of  5
rating by Howard Weissman
"Brad and his team are responsive, professional, knowledgeable and friendly. They have provided excellent service to me and my wife for many years, and the only reason we’re leaving is that we are moving out of state."
We responded:
"We are grateful for your 5-star review, Howard! Thanks for taking a moment to share your positive rating of State Farm Agent Brad Busch’s Team here in Clayton . "
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Dan Wiss

July 8, 2026

5  out of  5
rating by Dan Wiss
"I have received outstanding service from Brad Busch and his team at State Farm since 2011."
We responded:
"Thank you so much for the 5 stars, Dan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Ashleigh Hamilton

July 6, 2026

5  out of  5
rating by Ashleigh Hamilton
"Great customer service"
We responded:
"We are so happy you had a wonderful experience with our office. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Julie Lamb

June 29, 2026

5  out of  5
rating by Julie Lamb
"Brad, along with his entire staff are amazing to work with. They are knowledgeable in their field, and go out of their way to provide wonderful customer service. Bill and Jeff are always helpful. I can't say enough great things about this office!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had a great experience working with our team. We really appreciate your support!"
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Frank Bonn

June 29, 2026

5  out of  5
rating by Frank Bonn
"Excellent customer service. Explained everything clearly and was patient with all questions and clarifications. Great experience and choice."
We responded:
"Thanks for your kind words! We're delighted to hear Jeff provided clear explanations and was patient with all your questions. It was a pleasure serving you, and we're glad you had a great experience. We look forward to assisting you again in the future!"
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Stuart

June 26, 2026

5  out of  5
rating by Stuart
"Jeff is awesome. He has helped us on several occasions and is always friendly, efficient, knowledgeable and just gets the job done. We would certainly recommend!"
We responded:
"Thanks so much for the awesome review! We’re really glad Jeff could help you out multiple times and that he was friendly, efficient, and knowledgeable. We appreciate the recommendation—hope to see you again soon!"
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Edward Mitchell

June 23, 2026

5  out of  5
rating by Edward Mitchell
"It was great working with Victoria and she saved me a lot of money on my insurance. Quick and easy process and I would definitely recommend."
We responded:
"Thank you so much for the 5-stars, Edward! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us anytime."
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Mo Zeman

June 19, 2026

5  out of  5
rating by Mo Zeman
"Brad and Bill were so helpful to me. My husband has developed Parkinson’s and I am now in charge of our money. I am 77 years old and Bill helped me understand a letter from State Farm relating to a 6 year old check that my husband never cashed. I will be getting the check. Also I had no proof for the DMV that we paid our personal property taxes( my husband lost it). Brad found it on line and printed it for me. So wonderful I can turn to them when I need help!"
We responded:
"Thank you so much for review. We’re really glad we were able to assist. You’re always welcome to reach out to us whenever you need a hand. Thanks again!"
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Rachel Pugh

June 18, 2026

5  out of  5
rating by Rachel Pugh
"Mr. Bill was wonderful to deal with. He genuinely listened to my concerns and was ready to help me with anything that was needed/ necessary. We were able to get our goals accomplished much more smoothly all because Bill was a wonderful listener. Thank you so much sir !"
We responded:
"Thank you so much for the wonderful review! We’re so glad Bill was able to listen to your concerns and help you get everything accomplished smoothly. We really appreciate your trust in us—thanks again!"
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Claudia Ryerson

June 17, 2026

5  out of  5
rating by Claudia Ryerson
"Amazing customer service!! Jeff gladly helped me and solved my crucial problem immediately when my original agent ghosted me. Best agents in town! Thanks again!!"
We responded:
"Thank you so much for the amazing review! We’re really glad Jeff was able to jump in right away and help solve your crucial problem. And we truly appreciate your kind words. Thanks again for trusting us!"
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Meri Taylor

June 9, 2026

5  out of  5
rating by Meri Taylor
"The people at this office are extremely kind and helpful. They’re also very patient, making sure to explain everything in detail so that you know all the fine details. Also, they are welcoming if you show up unexpectedly—and thats really a good business attitude that not every place has. I can recommend this office without any hesitation."
We responded:
"Thank you so much for your awesome review! We’re really glad you felt taken care of—from how kind and helpful our team is to the patience we bring when explaining everything. We also love hearing that you felt welcomed. Your recommendation means a lot to us, and we’re grateful you chose our office!"
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Jack Ziebka

June 4, 2026

5  out of  5
rating by Jack Ziebka
"Jeff helped a ton with car insurance policy and renters!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Jeff was able to help you with your car insurance policy and renters insurance. We appreciate your support!"
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Gaspar Alarcón Szmulai

June 2, 2026

5  out of  5
rating by Gaspar Alarcón Szmulai
"I had car insurance here for two years. Jeffrey was always very helpful."
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b

June 1, 2026

5  out of  5
rating by b
"He’s the best of the best. Got me the best rate in comparison to other companies and will always give my business to someone like Jeff!"
We responded:
"Thanks 5-star review! We are so happy you had a wonderful experience with Jeff. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Amir Kharrazizadeh

May 22, 2026

5  out of  5
rating by Amir Kharrazizadeh
"I paid a visit to state farm, Brad Busch, branch in clayton. I was given detailed information about their insurance policies and their different options. Ms. Victoria Patterson was answering my questions and explaining to me patiently. I thank you her for her patience and time. I would recommend this state Farm branch to every one. Quality is the best advertisement, after all."
We responded:
"Thank you so much for your kind review. We’re thrilled to hear that you received detailed information and felt confident in your insurance options during your visit to our office. We truly appreciate your recommendation and hope to see you again anytime you need help."
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Nikki Wms

May 19, 2026

5  out of  5
rating by Nikki Wms
"Where should I start? This specific State Farm is THE best State Farm PERIOD. Brad has held me down since I was a youngster 😊. But then he went and added to his Team Bill and Jeff who are both AMAZING! If you have insurance needs, whether life, auto, home, renters or other various types; please do yourself a favor and check out the Team at Brad Busch’s office. You will not be sorry."
We responded:
"Thanks for the awesome review! We’re super happy we've have been there for you through the years. It means a lot to know you trust us with your insurance needs. Appreciate you spreading the word about our team!"
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Cait subtracker

May 15, 2026

5  out of  5
rating by Cait subtracker
"Victoria has been extremely helpful throughout the past year; she has supported me and answered all questions while navigating my car being totaled in the May 2025 tornado, signing up my new car for coverage later that year, and through a move from an apartment to a house. Would highly recommend State Farm and specifically working with Victoria as well!"
We responded:
"Thanks so much for the awesome review! We’re glad Victoria could help you through everything this past year. We appreciate you recommending us and are here whenever you need us. "
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abdullah rohani

May 12, 2026

5  out of  5
rating by abdullah rohani
"Great Customer Service And Fair Price Compare to Other insurance. Absolutely Satisfied With their Service And Price. Recommend You To try it Once And Won't Get Disappointed"
We responded:
"Abdullah, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to our office. "
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Tanya

May 12, 2026

5  out of  5
rating by Tanya
"Speaking with Victoria on the phone it felt as if we were face to face, she was very professional and I felt at ease."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Victoria made you feel comfortable and provided such a professional experience. "
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Kyle Gustafson

May 5, 2026

5  out of  5
rating by Kyle Gustafson
"Always a breeze to get ahold of and a pleasure to work with! 5 STARS!"
We responded:
"Thanks for the awesome review! Glad it’s easy to reach us and that you enjoy working with us. We really appreciate it!"
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Keenan Berry

April 29, 2026

5  out of  5
rating by Keenan Berry
"Great team with outstanding agents. Would definitely recommend this team for all your insurance needs!"
We responded:
"Hey Keenan-Thanks for the review! Glad to hear Pete took care of everything. We look forward working with you!"
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Maria Segura

April 23, 2026

5  out of  5
rating by Maria Segura
"Since the beginning he answered all my questions with an amazing attitude and very informative."
We responded:
"Maria, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist. "
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vernette wright

April 21, 2026

5  out of  5
rating by vernette wright
"I went into this office and Victoria helped me without hesitation. I am grateful for her and she was truly a blessing. Thank you so very much for!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Victoria was able to help you and make your experience a positive one. Thanks for taking the time to share your experience!"